Ticket Guidelines

Ticket Guidelines:

Purchase Tickets Online:
Tickets can be conveniently purchased at tickets.roughridershockey.com. No fees over $1.00 and cheaper online. Save Time Save Money-Buy Online
In-Person Ticket Sales:
Tickets are available at the front office during the season, Monday through Friday from 10:00 AM to 5:00 PM.
On game days, the front office opens at 12:00 PM, and the box office opens 2 hours prior to puck drop and remains open until the end of the first intermission.
Children’s Tickets:
Children age 2 and older require a ticket for entry (no discounts available).
All Sales Are Final:
No refunds or exchanges will be provided.
If a game is officially rescheduled, replacement tickets will be issued for the new game date.
Season Ticket Redemption:
- No redemptions are allowed on game days.
- You may only redeem the number of season tickets originally purchased.
- Kid/Student tickets are not eligible for redemption, as they are already discounted.
- To redeem season tickets, please call 319-247-0340 or email tcarlson@roughridershockey.com in advance 24 hours prior to game day.
Upgrades & Exchanges:
- No upgrades or discounts are available for Gold Zone tickets.
- Flex Pack exchanges must be completed in person—either at the front office during the week or at the box office on game days.